Career Objective
Dedicated and experienced Network Engineer with expertise in designing, implementing, and troubleshooting network infrastructure. Proficient in multiple networking protocols and technologies. Seeking a challenging role that allows for growth and the opportunity to leverage my skills to drive operational excellence.
Work Experience
Tata Communications Ltd. (March 2023 – March 2025)
- Resolved customer trouble tickets and coordinated with vendors.
- Performed initial analysis of network issues and escalated as needed.
- Acted as Duty Manager to prevent escalations and ensure uptime.
- Monitored incidents, handled bridge calls, and ensured SLA compliance.
- Supported over 2000+ customers and managed escalation flows.
- Worked on link testing, VLAN tagging, duplex matching, firewall, IPS, VPN troubleshooting, etc.
- Handled issues like link down, packet drops, latency, flapping.
Skills & Tools
Cisco Routers
POE
Modem
LAN/WAN/VLAN
OSI Model
TCP/IP
VPN
OSPF
BGP
ARP
ServiceNow
ARCON PAM
Firewall
IPS
Certifications & Courses
- Fortinet NSE 1, 2, 3 – Network Security Associate
- Cisco Networking Basics
- Java – Waves Institute
Education
- B.E. in Electrical Engineering – 8.58 CGPA – Pune University
- HSC – 68.62% – Gandhinglaj
- SSC – 88.80% – Kolhapur
Contact
Email: roshanpopkar21@gmail.com
Phone: +91 8637762734
Location: Kolhapur, Maharashtra, India